These Terms and Conditions (“Terms”) govern the use of the website operated by Artego USA LLC (“Company”, “we”, “us”, or “our”), accessible at www.myartegousa.com (“Website”), and apply to all users and transactions conducted through the Website. By accessing or using this Website, you agree to be legally bound by these Terms.
These Terms are structured to distinguish between transactions conducted by individual consumers and those conducted by business entities. Accordingly, the document is organized as follows:
Section I – General Provisions (applicable to all users)
Section II – Terms Applicable to Individual Consumers (B2C)
Section III – Terms Applicable to Business Customers (B2B)
The Company reserves the right to amend or update these Terms at its sole discretion. The version in force at the time an order is placed shall govern the respective transaction.
Continued use of the Website constitutes acceptance of any such changes.
Company Information:
Artego USA LLC
1751 Avenida Del Sol
Boca Raton, Florida 33432
United States
All users of the Website agree to comply with all applicable federal, state, and local laws and regulations in connection with their use of the Website. The following conduct is strictly prohibited:
Unauthorized access to or use of the Website or any systems or data therein;
Interference with the operation or functionality of the Website, including but not limited to the introduction of viruses or malicious code;
Use of the Website for fraudulent or unlawful purposes, including misrepresentation or identity theft.
The Company reserves the right to suspend or terminate access to the Website, without prior notice, for any user engaged in conduct that violates these Terms or applicable law.
All content, design elements, logos, product images, trademarks, trade names, and other intellectual property displayed on the Website are the exclusive property of Artego USA LLC
or its licensors and are protected under applicable intellectual property laws of the United States.
Users are granted a limited, non-exclusive, non-transferable license to access and use the Website for its intended purposes. No content on the Website may be copied, reproduced, distributed, modified, or used for any commercial purpose without the express prior written consent of the Company.
The Company shall not be liable for any failure or delay in performing its obligations under these Terms due to events beyond its reasonable control, including but not limited to acts of God, natural disasters, labor disputes, supply chain interruptions, transportation failures, government actions, pandemics, or telecommunications disruptions.
In such cases, the affected obligations shall be suspended for the duration of the event of force majeure, and the Company shall make reasonable efforts to resume performance as soon as practicable.
These Terms and any transactions arising under or relating to the use of the Website shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.
Any legal action or proceeding relating to these Terms shall be brought exclusively in the state or federal courts located in Palm Beach County, Florida. Users hereby consent to the jurisdiction and venue of such courts and waive any objections thereto.
For all legal notices, inquiries, or support requests, please contact:
Artego USA LLC
1751 Avenida Del Sol
Boca Raton, Florida 33432
United States
marcaxelweiss@gmail.com
+1 (561) 235 8017
Customer support is available during standard business hours, Monday through Friday, excluding federal holidays. The Company endeavors to respond to all inquiries in a timely and professional manner.
By placing an order on this Website, you affirm that:
You are at least 18 years of age or the age of majority in your jurisdiction.
You are acting as a private individual and not on behalf of a company or business.
You have the legal capacity to enter into a binding agreement under applicable law.
If we have reason to believe you do not meet these requirements, we reserve the right to refuse or cancel your order.
We make reasonable efforts to ensure that product descriptions, images, and pricing are accurate and up to date. However:
All products are subject to availability.
We reserve the right to discontinue any product at any time without notice.
Product colors and textures may appear differently depending on your screen settings and device.
All products sold are intended for personal, non-commercial use unless otherwise specified.
All prices are listed in U.S. dollars (USD) and are exclusive of applicable sales tax and shipping fees unless otherwise noted.
Accepted payment methods include:
Credit/Debit Cards (via secure payment gateway)
Apple Pay / Google Pay (where available)
PayPal
Other digital methods as offered at checkout
All payments must be authorized and completed at the time of purchase. We reserve the right to cancel orders in cases of suspected fraud, payment failure, or pricing errors.
Orders are shipped via standard U.S. domestic carriers.
Shipping costs and estimated delivery times are displayed at checkout.
Delivery times are non-binding and may vary due to weather, carrier delays, or other unforeseen circumstances.
Certain products (e.g. aerosols or flammable liquids) may be subject to ground transportation restrictions.
Risk of loss transfers to the customer upon delivery to the address provided. Customers are responsible for ensuring the accuracy of the shipping information.
We comply with U.S. consumer protection standards and offer a limited return policy as follows:
Hygiene-related products (e.g., cosmetics, hair care, and fragrances) are
non-returnable if opened or the safety seal is broken, except where defective or damaged upon delivery.
Returns are accepted for unopened and unused items within 30 days of receipt.
To initiate a return, customers must contact our support team and receive return authorization.
Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.
Refunds will be issued to the original method of payment after inspection and approval. The Company reserves the right to reject returns that do not meet these criteria.
Unless otherwise stated, products sold to consumers are provided “as is” and without warranties, except as required by applicable state or federal consumer law. Artego USA LLC disclaims all implied warranties, including merchantability or fitness for a particular purpose, to the extent permitted by law.
To the maximum extent permitted by law:
The Company shall not be liable for indirect, incidental, special, or consequential damages, including lost profits, data loss, or reputational harm.
Our total liability in connection with any purchase shall not exceed the total amount paid for the product.
We are committed to protecting your personal information. Please refer to our separate Privacy Policy for detailed information about how we collect, use, and safeguard your data.
This section applies exclusively to customers acting in a commercial capacity, including, but not limited to, licensed salons, beauty professionals, distributors, wholesalers, and other legal entities (“Business Customers”).
By placing an order through the Website, you represent and warrant that:
You are purchasing the goods for business, resale, or professional use;
You are duly authorized to act on behalf of the entity or organization listed on the order;
You acknowledge and agree that consumer protections available to individual (B2C) purchasers under federal or state law may not apply.
Artego USA LLC reserves the right to request verification of business status and may refuse service or limit access to certain features or pricing structures if a customer fails to meet these requirements.
All orders placed via the Website or through any written or electronic communication are considered offers to purchase, subject to Artego USA LLC’s acceptance.
A contract of sale is not formed until we provide written order confirmation (via email or invoice) or dispatch the goods, whichever occurs first.
We may cancel or reject any order, in whole or in part, for any reason including, but not limited to, supply limitations, pricing discrepancies, creditworthiness concerns, or suspected misuse.
All quotations, proposals, and price lists are non-binding unless explicitly marked as firm offers with a stated validity period.
Orders accepted by us are subject to these Terms, which shall prevail over any conflicting terms contained in a purchase order or correspondence issued by the Business Customer.
Unless otherwise stated in writing:
All prices are quoted in U.S. dollars (USD) and are exclusive of sales tax, shipping costs, insurance, and duties, which shall be the responsibility of the Business Customer;
Applicable sales tax will be charged unless a valid resale or tax exemption certificate is provided and accepted prior to invoicing;
Payment is due under the terms specified in the invoice, typically Net 14 or Net 30 from the invoice date;
Artego USA LLC may, at its discretion, require prepayment, especially for new accounts, custom orders, or high-volume shipments;
Late payments shall accrue interest at the rate of 1.5% per month (or the highest rate allowed by law) from the due date until paid in full.
In the event of non-payment or recurring delays, we reserve the right to:
Suspend future deliveries;
Revoke credit terms;
Place the account on hold;
Refer the balance to a collections agency and recover all legal and administrative costs associated with collection.
Unless otherwise agreed in writing, all shipments are made F.O.B. origin (Boca Raton, FL), meaning:
Risk of loss or damage transfers to the Business Customer upon handover to the carrier;
Delivery dates provided are estimates only and are not guaranteed;
Artego USA LLC shall not be liable for any losses arising from late delivery or failure to deliver due to carrier issues, force majeure events, or incorrect shipping instructions;
Business Customers are responsible for inspecting all deliveries upon receipt. Any discrepancies must be reported within 48 hours of delivery to qualify for replacement or credit.
If the delivery is refused or undeliverable due to an incorrect address provided by the customer, we reserve the right to charge for the return shipping and redelivery attempt.
All sales to Business Customers are considered final unless otherwise stated in writing. The following return policy applies:
Returns of non-defective products are not permitted without prior written authorization from Artego USA LLC;
Authorized returns may be subject to a restocking fee of up to 20% of the invoice value;
Return requests for damaged, defective, or incorrect items must be submitted in writing within five (5) business days of delivery, including photo evidence and invoice number;
We reserve the right to inspect returned products prior to issuing any refund, credit, or replacement;
Returned products must be unused, in their original packaging, and accompanied by a return authorization number.
Returns sent without prior approval or outside the stated time window will be refused and returned at the sender’s expense.
Unless explicitly stated in writing, Artego USA LLC does not provide any warranties for products sold to Business Customers. All products are sold “as is” with no warranties, express or implied.
To the extent permitted by law:
We disclaim all implied warranties, including those of merchantability, non-infringement, and fitness for a particular purpose;
Our total liability for any claim, whether in contract, tort, or otherwise, is limited to the net invoice value of the goods giving rise to the claim;
We shall not be liable for indirect, incidental, punitive, or consequential damages, including loss of revenue, business interruption, or reputational harm.
Business Customers agree:
Not to repackage, relabel, dilute, alter, or otherwise modify the products without prior written consent;
To sell products only through professional channels, including in-salon retail or professional B2B resale (unless otherwise authorized);
Not to offer Artego products on unauthorized third-party platforms such as Amazon, Walmart Marketplace, or eBay;
Not to use any trademarks, logos, or marketing assets of Artego USA LLC without written permission.
Violation of this clause may result in immediate termination of the business relationship and legal action for brand misuse or breach of contract.
All commercial information, including pricing, payment terms, order history, and correspondence with Artego USA LLC, shall be treated as confidential and may not be disclosed to third parties without prior written consent, except where required by law or regulatory bodies.
This confidentiality obligation survives the termination of the business relationship.
Artego USA LLC reserves the right to suspend or terminate its relationship with any Business Customer, without liability, under the following circumstances:
Material breach of these Terms;
Repeated payment default or credit risk;
Brand misuse or unauthorized resale;
Fraudulent conduct or reputational damage to the Company.
Termination does not release the Business Customer from outstanding payment obligations or accrued liabilities.
These Terms and any disputes arising hereunder shall be governed exclusively by the laws of the State of Florida, without regard to its conflict of law rules.
The parties irrevocably agree that any legal action or proceeding arising out of or in connection with these Terms shall be brought exclusively in the state or federal courts located in Palm Beach County, Florida, and both parties consent to the personal jurisdiction of such courts.
